Skip disability assistance statement.

Welcome to our website! As we have the ability to list over one million items on our website (our selection changes all of the time), it is not feasible for a company our size to record and playback the descriptions on every item on our website. However, if you have a disability we are here to help you. Please call our disability services phone line at 434-522-0200 during regular business hours and one of our kind and friendly personal shoppers will help you navigate through our website, help conduct advanced searches, help you choose the item you are looking for with the specifications you are seeking, read you the specifications of any item and consult with you about the products themselves. There is no charge for the help of this personal shopper for anyone with a disability. Finally, your personal shopper will explain our Privacy Policy and Terms of Service, and help you place an order if you so desire.

One of our core values is to go the extra mile for our customer. That’s why we have decided to upgrade our online payment site at no charge to our customers. If you previously registered on the old site, you will have to register again, or use the one-time payment option. We are sorry for the inconvenience.

Among other benefits, the new site will allow you to:

  • make a payment even if you do not know your Schewels account number
  • make a one-time payment without registering on the online payments site
  • pay more than your minimum monthly payment
  • set up automated recurring payments from your bank account